Terms of Service — Olli

Effective date: September 5, 2026 Last updated: September 14, 2026

Website availability — September 14, 2026: Olli’s website install, sign-in, and purchase buttons are temporarily disabled. This does not cancel an existing subscription, stop its scheduled renewal, or delete saved data. For account access, cancellation, refunds, or privacy requests during this pause, email support@chromextensions.com.

These Terms of Service (“Terms”) govern access to and use of Olli, a browser extension and related services that provide AI-assisted writing, rewriting, translation, spell check, OCR, prompt management, reply drafting, and related productivity features (“Olli”, the “Service”, “we”, “our”, or “us”).

By installing, accessing, or using Olli, you agree to these Terms. If you do not agree, do not install or use Olli.

1. Who may use Olli

You may use Olli only if you:

Are legally able to enter into a binding agreement.
Are at least 13 years old, or the minimum age required by the laws of your country.
Use Olli in compliance with these Terms and all applicable laws.

You may purchase a paid subscription only if you are legally able to enter into the purchase and authorize the payment method used. If you are below the age of legal majority, a parent or legal guardian must make or authorize the purchase where required by law.

If you use Olli on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

2. What Olli does

Olli helps you work with text and content in the browser. Features may include:

Improving, rewriting, shortening, and refining text.
Translating text.
Checking spelling and suggesting corrections.
Generating text from your prompts.
Drafting replies based on your text, selected page content, or screenshots.
Extracting text from uploaded images or selected page areas using OCR.
Saving prompts, templates, categories, preferences, and history.
Automatically saving template edits and filling configured fields in preview before copying or inserting.
Showing Notes as reminders in the editor and preview, excluded from final copied or inserted text.
Copying or inserting generated text at your request.

Olli may operate through a browser extension interface, side panel, popup, injected assistant UI, backend services, authentication providers, payment providers, AI providers, and other supporting infrastructure.

Rich formatting depends on the destination editor. Plain-text fields cannot retain rich formatting. Review filled values and the inserted result before sending. Configured template action buttons run when clicked and may interact with page controls, including controls that submit a form.

3. Account and sign-in

Some Olli features require sign-in. You may be able to sign in using email OTP, third-party sign-in, or another supported method.

You are responsible for:

Providing accurate account information.
Keeping your account and device secure.
Any activity that occurs through your account.
Not sharing access in a way that violates these Terms.

We may suspend or terminate accounts that we believe are used fraudulently, abusively, unlawfully, or in violation of these Terms.

4. Free credits, plans, and saved data

Olli offers a Free plan and paid Olli Pro plans:

Free: new accounts receive 50 one-time AI credits after signing in. Free credits are a one-time allowance and do not renew automatically. The Free plan includes your first 25 custom prompts, your first 25 custom templates, and the latest 100 history items.
Pro Monthly — $3.99/month: 3,000 AI credits refreshed every month. Renews monthly until cancelled.
Pro Yearly — $39.99/year: 3,500 AI credits refreshed every month during the paid year. Renews annually until cancelled.

All signed-in plans support data sync across devices. Both Pro plans remove the 25-prompt and 25-template Free limits. Olli retains the latest 100 history items on all plans.

Saved data after a downgrade. Prompts and templates you created while on Pro remain securely saved if Pro ends, but those additional Pro items cannot be used, inserted, or edited until Pro is restored. Your first 25 custom prompts and first 25 custom templates remain available on the Free plan.

General terms:

Free credits have no cash value and are not transferable.
Paid plan features may require an active subscription or successful payment.
We may set fair-use, rate, or technical limits to protect the Service.
Current prices and plan details are shown on the Olli website and at checkout. The checkout details presented before purchase control if they differ from older promotional material.

5. Payments, billing, and subscriptions

Paid subscriptions are processed securely by the applicable payment provider, which may act as the Merchant of Record for the purchase.

By starting a paid plan, you authorize the applicable payment provider to charge the selected payment method for the plan, taxes, and any applicable fees according to the plan terms shown at checkout.

Subscription plans may renew automatically unless cancelled before the renewal date. You are responsible for cancelling a subscription if you do not want it to renew.

We do not store full payment card details. Payment processing is handled by the payment provider and is subject to that provider’s terms and policies.

Olli is a digital service. Paid access is delivered digitally and activated after successful payment verification — no physical product is shipped.

6. Cancellations, refunds, and failed payments

Cancellation. To cancel a paid subscription, email support@chromextensions.com from the email address connected to your Olli account at least 48 hours before renewal. Olli will verify the account, arrange cancellation at the end of the current billing period with the applicable payment provider, and send confirmation with the paid-through date. Pro remains active through the paid period. Cancellation is effective only after it is confirmed by Olli or the applicable payment provider.

Refunds. Payments are generally non-refundable after digital access has been delivered, except where required by applicable law or where a refund is approved by Olli or the Merchant of Record under the applicable buyer terms. Cancellation does not automatically refund a previous payment, and a refund does not automatically cancel future renewals. A full refund may remove the Pro access associated with the refunded payment. A partial refund normally leaves the subscription and Pro access active. Cancel the subscription separately if you do not want it to renew.

Failed payments. If the subscription becomes inactive after a recurring payment failure, Olli returns the account to Free and restores any remaining credits from the account’s original one-time Free allowance. Free credits do not renew automatically. While website purchases are paused, contact support@chromextensions.com for billing help.

Disputes and chargebacks. Olli may place paid access on hold while a payment dispute is open and restore it if the dispute is resolved in your favor. Access may be removed if a charge is refunded, reversed, or finally disputed against the purchase.

See the full Cancellation, Refund & Digital Delivery policy.

If you believe you were charged incorrectly, contact us at support@chromextensions.com or sgtechstack@gmail.com.

7. User content

“User Content” means content you provide, submit, select, upload, generate, save, or process through Olli, including text, prompts, templates, screenshots, images, OCR inputs, page selections, reply context, and generated outputs.

You retain any rights you have in your User Content. You grant Olli a limited license to host, process, transmit, store, copy, display, and use User Content only as needed to:

Provide the requested Olli feature.
Save or sync your content when you choose or when account sync is enabled.
Maintain, secure, troubleshoot, and improve the reliability of Olli's user-facing functionality.
Enforce these Terms.
Comply with legal obligations.

You are responsible for your User Content and for ensuring you have the rights and permissions needed to use it with Olli.

8. AI output and accuracy

Olli uses AI and automated systems. AI output may be inaccurate, incomplete, offensive, unsafe, misleading, or unsuitable for your use case.

You are responsible for reviewing and validating all output before relying on it, publishing it, sending it, inserting it, or using it for decisions.

Olli does not provide professional advice. Output should not be treated as legal, medical, financial, tax, employment, safety, or other professional advice. Consult qualified professionals where appropriate.

We do not guarantee that:

Output will be accurate, complete, original, or error-free.
OCR will capture all text from an image or screenshot.
Translations will be perfect or contextually complete.
Spell check will identify every mistake.
Generated replies or writing will be appropriate for every context.
The Service will always be available or uninterrupted.

9. Sensitive information

Do not submit sensitive information unless it is necessary for the feature you are using and you are comfortable with it being processed according to our Privacy Policy.

Sensitive information may include financial information, health information, government identification numbers, passwords, secrets, confidential business information, private communications, or information about children.

10. Acceptable use

You agree not to use Olli to:

Violate any law, regulation, contract, or third-party right.
Infringe intellectual property, privacy, publicity, or other rights.
Generate, distribute, or facilitate malware, phishing, spam, scams, or credential theft.
Harass, abuse, threaten, defame, deceive, or impersonate others.
Create or distribute sexual content involving minors or exploitative content.
Generate instructions for violence, self-harm, illegal activity, or evading law enforcement.
Submit content you do not have the right to use.
Circumvent rate limits, credit limits, security controls, access controls, or billing systems.
Reverse engineer, scrape, overload, attack, disrupt, or interfere with Olli or its providers.
Use Olli to build a competing service by automated extraction, benchmarking, or bulk copying, except where prohibited by law.
Resell, rent, sublicense, or commercially exploit Olli without our written permission.

We may block, limit, suspend, or terminate access if we believe use of Olli violates these Terms or may harm users, third parties, providers, or the Service.

11. browser extension permissions

Olli may request browser permissions such as active tab access, storage, identity, side panel, scripting, and host permissions. These are used to provide extension functionality, including displaying Olli in the browser, reading selected or visible text for user-requested actions, capturing selected areas for OCR after user action, saving preferences, signing in users, and inserting generated text.

Permission use is described in more detail in our Privacy Policy.

12. Third-party services

Olli may rely on third-party services, including:

Browser and sign-in services.
Authentication and cloud storage providers for sign-in, account handling, and synced data.
AI providers for processing user-requested AI actions.
Payment providers for checkout, payment, tax, receipt, refund, dispute, and subscription processing.
Hosting and infrastructure providers to operate the website and backend services.

Third-party services may have their own terms and privacy policies. We are not responsible for third-party services except as required by applicable law.

13. Privacy

Our Privacy Policy explains how Olli handles information. By using Olli, you acknowledge that we process information as described in the Privacy Policy.

14. Intellectual property

Olli, including its software, design, branding, logo, user interface, documentation, and related materials, is owned by us or our licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use Olli for personal or internal business purposes.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from Olli except as expressly allowed by these Terms or applicable law.

15. Feedback

If you provide feedback, suggestions, ideas, bug reports, or feature requests, you grant us permission to use them without restriction or compensation to you.

16. Service changes

We may modify, suspend, discontinue, limit, or remove features at any time. We may also update these Terms, pricing, credits, plans, providers, or technical requirements.

If changes are material, we will provide notice where required by law or where practical through the extension, website, extension store listing, email, or other product surfaces. Continued use of Olli after changes become effective means you accept the updated Terms.

17. Suspension and termination

You may stop using Olli at any time by uninstalling the extension and, where available, cancelling any paid subscription.

We may suspend or terminate your access if:

You violate these Terms.
Your use creates risk, harm, legal exposure, security issues, abuse, or payment problems.
We are required to do so by law or provider requirement.
We discontinue the Service.

Termination does not affect provisions that by their nature should survive, including payment obligations, intellectual property rights, disclaimers, limitations of liability, indemnity, and dispute provisions.

18. Disclaimers

Olli is provided “as is” and “as available” without warranties of any kind, whether express, implied, statutory, or otherwise.

To the maximum extent permitted by law, we disclaim all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.

We do not guarantee that Olli will be secure, uninterrupted, error-free, compatible with all websites, or that output will meet your expectations.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

19. Limitation of liability

To the maximum extent permitted by law, Olli and its owners, affiliates, officers, employees, contractors, agents, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost data, business interruption, reputational harm, or cost of substitute services.

To the maximum extent permitted by law, our total liability for any claim related to Olli will not exceed the total amount you paid for Olli in the 12 months before the event giving rise to the claim.

Some jurisdictions do not allow certain liability limits, so some limits may not apply to you.

20. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Olli and its owners, affiliates, officers, employees, contractors, agents, licensors, and service providers from claims, damages, liabilities, losses, costs, and expenses, including reasonable legal fees, arising from:

Your use of Olli.
Your User Content.
Your violation of these Terms.
Your violation of law or third-party rights.
Your misuse of AI output.

21. Consumer rights

Nothing in these Terms limits rights that cannot be waived under applicable consumer protection laws. If you are a consumer, you may have additional rights under the laws of your country or region.

22. Governing law and disputes

These Terms are governed by the laws of India, without regard to conflict-of-law rules.

Before filing a claim, you agree to contact us at support@chromextensions.com or sgtechstack@gmail.com and attempt to resolve the dispute informally for at least 30 days, unless immediate legal action is necessary.

23. Export and sanctions

You may not use Olli if you are prohibited from receiving the Service under applicable export control, sanctions, or trade laws. You agree not to use Olli in violation of those laws.

24. Contact

For questions about these Terms, contact:

Team Olli Email: support@chromextensions.com or sgtechstack@gmail.com Website: chromextensions.com