Cancellation and Refund Policy — NeoShot
Last updated: September 21, 2026
This Cancellation and Refund Policy applies to paid NeoShot plans.
Subscription renewal
Monthly and Yearly plans renew automatically at the end of each billing period unless cancelled before renewal. Lifetime is a one-time purchase and does not renew.
Cancellation
You may cancel a Monthly or Yearly plan at any time by emailing support@chromextensions.com from the email address associated with your NeoShot account. Please include your plan and order or transaction ID, if available.
To avoid the next renewal charge, we must receive your cancellation request at least 48 hours before the renewal date. The time we receive your email is used to determine whether the request was made in time.
Cancellation stops future renewal. It does not end the current paid period early. You will retain access to paid features until the end of the billing period you have already paid for. After that date, your account will return to the features available on the Free plan.
Signing out, uninstalling NeoShot, deleting local data, or closing the browser does not cancel a subscription.
Refunds
All payments for NeoShot paid plans are final and non-refundable. This includes unused time, partially used billing periods, and payments made before a cancellation takes effect.
Cancelling a subscription prevents a future renewal; it does not create a refund or credit for the current paid period. Lifetime purchases are also non-refundable.
Nothing in this policy limits any refund, cancellation, or consumer rights that cannot be excluded under applicable law.
Billing questions
If you believe you were charged in error, contact support@chromextensions.com from the email address associated with your NeoShot account. Include your plan and order or transaction ID, if available. Do not send passwords, sign-in codes, or payment-card details.